Group Sales Terms & Conditions
Minimum Purchase: We require a minimum of 10 tickets to receive the group sales discount. All guests in attendance must be included in your reservation.
Agreement: Once you’ve submitted your reservation request, your reservation will be processed, pending availability, and we’ll send you an agreement. Please return your completed agreement, signed by the group leader, to the Group Sales Manager within two weeks of the contract date along with your deposit (see below for details and deposit dates).
Deposit: We require a non-refundable deposit of 25% of your estimated total to hold your reservation. For reservations placed prior to September 6, 2019, deposits are due by Sept. 30, 2019. For reservations made after September 6, 2019, deposits are due immediately upon reservation. SEATS ARE NOT RESERVED UNTIL A DEPOSIT HAS BEEN RECEIVED.
Cancelation Deadline: You may cancel your reservation prior to September 30, 2019. Deposits are non-refundable. Cancellations must be submitted in writing to firstname.lastname@example.org. Requests for cancellation after September 30, 2019 must be made (4) weeks prior to the performance date, hereby referred to as the “cancellation deadline”. Groups are responsible for the full balance of their order after the cancellation deadline. We’re happy to work with you to reschedule your group to another performance if space is available.
Adjustments: You may adjust your ticket count by 10% up until your cancellation deadline. Adjustments to your numbers must be submitted in writing to Group Sales Manager. After the cancellation deadline passes, your group is responsible for payment for all seats in your reservation. Theatre and Dance at Wayne does not issue refunds if your school fails to attend your scheduled performance for any reason.
Final Numbers & Full Payment Due: A final count for your reservation and payment in full is due at least (4) weeks prior to your scheduled performance. Your final count must be submitted in writing to email@example.com.
Full payment is due immediately upon reservation if made within (4) weeks of your scheduled performance. Theatre and Dance at Wayne reserves the right to terminate any reservations not paid in full by the cancellation deadline. If circumstances prevent you from paying on time, please contact the Group Sales Manager before the balance due date. We’ll try to accommodate additions to your group after the final numbers deadline, pending availability and additional payment. Groups that violate the terms listed may be required to make payment immediately upon reservation.
Accepted forms of payment: Check (made payable to Wayne State University ) OR MasterCard or Visa
Show Guides: We happily create show guides for each production that offers a weekday matinee for schools. Show guides may be download here.
Accessibility: Please visit our Accessibility page.
Parking: Multiple paid parking facilities are within walking distance from each of our venues. Parking rates and availability vary.
Food and Drink: Food and drink are not allowed in the theatres.
Cell Phones & Electronic Devices: The use of cell phones and other personal electronic devices (aside from those required for medical purposes) is not permitted inside the theatre. The taking of photos and/or the recording of audio or video is prohibited.
Questions? Contact Devon Redmond, Group Sales Manager, at 313-577-0852 or via email at firstname.lastname@example.org.